Overview
Throughout our six-decade history, Brooks International has led the successful execution of our clients’ strategic imperatives in large- and mid-sized organizations in virtually every business sector around the world. Our experience provides the insight and leadership clients require to accelerate and sustain performance and financial improvements in line with their strategic visions.
Our approach aligns and links goals, roles, responsibilities, performance management systems, operating models, processes, management systems, scorecards and managerial behaviors with strategic priorities. Brooks International works with senior leadership to ensure clear understanding and communication of the strategic imperatives, often called the “mission,” – translating them into measurable goals and objectives for every level of the organization.
The results are multifaceted, including significant increases in profitability, customer service, customer satisfaction, quality and employee satisfaction.
Computer manufacturer reduces factory cost, while improving customer and employee satisfaction
Factory conversion costs reduced by 40% 50% increase in total factory output Strategic Intent Significantly reduce factory conversion costs to grow volume and i...
Operations and call center improves customer service while dramatically reducing costs
Strategic Intent To control costs while maintaining excellent service and transforming the organization into a viable service provider to third-party customers ...
Hospital reduces costs, improves patient care and staff productivity
15% reduction in payroll costs Department productivity improves 30%. Strategy Implement a goal-driven management process that fuels continuous performance impro...
World’s largest zinc producer reduces operating costs
External Services Group changes purchasing and supply chain practices. Program exceeds expense reduction goal by 86%. Strategic Intent To comply with global cor...
Measurement and management processes help major freight railroad significantly increase revenue
Grain Operations division schedules locomotives with greater accuracy. Performance of 72-hour trains improves 46%. Strategic Intent Grow revenue and improve ROI...
Major railroad improves post-merger culture, enhances service and increases market share
On-time train performance improves 87%. Shareholder values gain $56 million. Strategic Intent Enhance market share through increased service levels by improving...
Furniture manufacturer embraces successful business model transformation
16% reduction in overall operating expenses Increases operational productivity 15-30% Strategic Intent Drive future growth and profitability – our client&...
Property and casualty insurer profits from reduced labor costs and improved customer service
20% reduction in elapsed time to process claims Customer care service levels improve 33%. Strategic Intent Capitalize on healthy growth potential, increase prof...
