Our approach to retail focuses on creating value for the customer, which in turn, maximizes performance for the retailer. With a positive purchasing experience as the end product, our clients’ delivery capabilities drive performance up the supply chain to achieve target expectations.

In the spectrum of retail, our engagements deal with both broad and specific client issues. Brooks International has expertise in improving performance in areas including: traffic patterns, cashiers, shipping and receiving, customer service, purchasing, store layout, stocking efficiency, merchandising, forecasting and scheduling, call center operations, warehousing, sales effectiveness, inventory control, security, logistics, and real estate and contract negotiations.


Operations and call center improves customer service while dramatically reducing costs

Strategic Intent To control costs while maintaining excellent service and transforming the organization into a viable service provider to third-party customers ...

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Packaging materials distributor improves productivity and controls costs, returning to profitability

Implementing turn rate standards help reduce inventory by 30%. 26% improvement in overall productivity Strategic Intent Redesign the business model to stabilize...

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Retail grocery chain reduces distribution costs with improved asset utilization measurement and control

Distribution centers reduce operating costs by 10%. Project yields 400% annualized ROI. Strategic Intent Develop and rapidly implement new operating model addre...

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Training and incentive plan drives market share growth for auto parts supplier

New car accessory sales grow 60%, exceed client goal of 30%. Targeted vehicle lines increase by more than 80%. Strategic Intent Grow market share of the automot...

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