16% reduction in overall operating expenses
Increases operational productivity 15-30%

Strategic Intent

Drive future growth and profitability – our client’s short-term goal was to dramatically improve domestic operations and simultaneously develop an effective supply-chain organization and to facilitate a strategy of increased outsourcing.


  • Manufacturer and importer of residential and commercial furniture for U.S. and Canadian markets
  • Moving from primarily domestic production to increased Asian imports
  • Internal supply chain potentially inadequate to handle shift to increased outsourcing
  • Slow economy produces uncertain volume demands
  • Mixed organizational culture reflects merging of five companies
  • CEO rapidly changes/upgrades management team

Issues and Barriers

  • Several large change initiatives underway at once
  • Lack of management alignment on goals and priorities
  • Unwieldy and costly overhead structure
  • Operations not responding to rapid changes
  • Supply chain shortcomings result in excess and unbalanced inventories
  • Low productivity levels across all production and distribution operations

Key Implementations

  • Develop and implement new management systems and disciplines
  • Streamline all key manufacturing and distribution systems with integrated quality controls and processes
  • Develop and implement new supply-chain organization and supporting processes
  • Rationalize plant administrative functions
  • Align all management personnel with CEO’s primary goals/priorities

business model transformation


16% Annual Operating Costs Reduction (breakdown)

  • Increase operational productivity by 15-30%
  • Consolidate assembly/finishing operations from two locations to one
  • Reduce inventory and release capital as a result of upgrading the supply chain

Client Perspective

I could not have implemented my new organization and be as effective as we are without Brooks’ help.
— Senior Vice President, Supply Chain

Achieve your strategic imperative & required financial objectives.
See what a Brooks International initiative can do for you.