The digital environment has radically changed technologies and consumer attitudes and behaviors. Speed, convenience, connectivity and personalization are required for effective communication, information and knowledge sharing. These changes and the speed of change continue to provide tremendous challenges as well as opportunities for organizations in the information, communication, publishing, broadcast and entertainment industries.

Companies need to execute strategic changes quickly in order to retain customers, maintain market share and capitalize on new emerging technologies, consumer trends and behaviors. Consumers expect access to content through multiple linked channels and platforms. Consumer choices are ever expanding, and companies need to respond to customer expectations and standards for satisfaction. Today’s organizations must continuously expand their capacity and speed. Content suppliers must keep up with demand and ensure customer satisfaction and retention. New expansion and bundling of services, applications and devices will need to be effectively executed on-time and on-cost for a company to remain competitive.

Brooks International works with major firms in publishing, telecommunications and information services – translating strategic imperatives into tactical plans for accelerated implementation and execution. We work with clients to implement their plans to capture opportunities in customer retention and market expansion. Our work includes initiatives in customer service, performance improvement, asset deployment and revenue growth.

Computer manufacturer reduces factory cost, while improving customer and employee satisfaction

Factory conversion costs reduced by 40% 50% increase in total factory output Strategic Intent Significantly reduce factory conversion costs to grow volume and i...

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