Overview

No matter how complex your business questions and strategic imperatives, you’ll find Brooks International possesses the expertise, capabilities, industry and sector experience to deliver and achieve measurable, sustainable results. Since 1960, Brooks International has delivered sustained economic value for our clients. We achieve your strategic imperatives — delivering your firm to a desired future state faster and achieving your required financial objectives. The benefits of a Brooks International engagement include improved customer satisfaction, increased effectiveness and improved profitability. We conduct comprehensive assessments of our clients’ current processes and functions, and then with insights in place, we design and execute new systems for managing and operating models, set up key performance indicators and make adjustments through our implementation process to produce positive, sustainable changes.

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The Key to Success: ECM Model – Organizational Excellence

Utilizing our ECM Model, Brooks International will identify and quantify the value of major organizational improvement opportunities, recommend a transformation initiative to take advantage of them and then implement/execute the processes, management systems and behaviors to produce step-change results.

Only by aligning expectations from the top of the organization to the front lines, ensuring that strategically aligned and continuously improving capabilities are present and consistently motivating and recognizing desired performance, can organizations deliver on their potential. The presence or absence of these three conditions determines the level of organizational effectiveness.

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Our Three-Stage Process

Stage 1 – Assessment (4-6 weeks):
In the initial stage of our process, we define the as-is operating model, quantify the value of opportunities for significant improvement, in line with the client’s vision and strategies, and develop a transformation BluePrint for achieving accelerated results. Stage I is designed to be fast and inexpensive, yet comprehensive.

Stage 2 – Implementation (typically 7-12 months):
The Implementation Initiative is dedicated to the design, testing and complete installation of the transformation BluePrint. The result is the accelerated and sustainable implementation of a new and significantly more effective operating model that will significantly improve targeted performance. This stage is designed to produce both accelerated results and sustained behavioral changes.

Stage 3 – Internalization (variable):
The final stage is dedicated to cementing key behavioral changes, especially those related to performance rewards and continuous improvement. Requirements are custom-designed based on client needs.

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Client Results

Execution requires four distinct types of conversations: making sense of volatile situations; deciding what to do, not do, or stop doing; soliciting and monitoring commitments to deliver; and making corrections midcourse.

— Harvard Business Review

Focused on Results
The No. 1 objective for all Brooks International initiatives is to significantly improve our clients’ competitive advantage and profitability.

Every Brooks International initiative produces significant and measurable improvements in performance, which result in improved financial performance for the organization. We deliver superior customer satisfaction at the lowest possible cost in one or more ways, depending on each client’s specific needs. See our case studies for details.

Following are the types of improvements, advantages and benefits our clients have realized: