Case Study

Mining Division of Major Canadian Power Generator with More Than 90 Facilities Across Canada, the U.S., and Western Australia Delivers $25M Annualized Unit Cost Improvement

$25M

Annualized Unit Cost Improvement

Strategic Imperative

To achieve an annualized $25M unit cost improvement by positioning the Mining Division as a low-cost provider of coal, thereby enhancing company margins in the power generation and distribution business and sustaining a lower cost structure year after year

Client Background

  • Major Canadian power generator with $3B in annual revenue, $9B in assets, and more than 90 operating facilities across Canada, the United States, and Western Australia
  • Mining Division operated Canada’s largest surface strip coal mine near Edmonton, covering 12,140 hectares
  • Mine extracted approximately 13 million tonnes of coal annually to support the parent power-generation business
  • Mining performance depended on production planning, maintenance scheduling, equipment availability, workforce utilization, and supervisory control
  • Low-cost coal supply was central to sustaining enterprise margins and year-after-year lower cost structure improvements

Key Issues & Barriers

  • Mine management lacked accountability, goal alignment, and proactive problem-solving, increasing repair costs and missed mine plans
  • Supervisors lacked sufficient skills and training in mine management practices and newly installed operating software
  • Process breakdowns created overproduction costs, stockpile growth, and inadequate maintenance planning and scheduling
  • Inter-departmental communication gaps increased equipment downtime, mine-plan non-adherence, and workforce underutilization across crews
  • Planning, staffing, work provisioning, and performance measurement were not effectively linked across mining operations

Key Implementation Components

  • Implemented an optimized mining operating model for process improvement, performance measurement, goal alignment, and stronger management discipline
  • Established goal translation with dashboards and scorecards aligning mine objectives to supervisor and crew performance
  • Defined roles and designed an effective structure to strengthen accountability across mining management and supervision
  • Implemented best practices for mine management and supervision, reinforcing proactive problem-solving and goal alignment
  • Enhanced production planning by linking planning, staffing, work provisioning, and performance measurement across mining workflows
  • Developed safety program and training to strengthen mine-management capability and support sustained operating discipline

Benefits & Results

$25M

Annualized Unit Cost Improvement

33%

Repair/Supplies Cost per BCM Reduction

31%

Fuel Cost per BCM Reduction

30%

Maintenance Contractor Spend per BCM Reduction

11%

Labor Cost per BCM Reduction (Bank Cubic Meter)

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