Case Study

$65B Canadian Energy Delivery Company Achieves $180M in Cost Reductions Necessary to Maintain Market Position and Take Advantage of Industry Growth Opportunities

$180M

Cost Reductions Achieved in Eight Months

Strategic Imperative

To maximize total resource utilization in the Pipeline Integrity (Maintenance) Program and reduce operating costs by at least 20% within one year of plan implementation, resulting in $120M in annualized cost reductions

Client Background

  • Major North American energy infrastructure company operating the continent’s longest crude oil and liquids transportation system
  • Liquids pipeline operations extend across more than 18,000 miles of active crude pipeline in North America
  • Pipeline Integrity (Maintenance) Program supported safe, reliable asset performance across the company’s energy transportation network
  • Rapidly accelerating industry change and surging North American oil and gas production created significant growth opportunities
  • Outsourcing demand expanded faster than internal infrastructure capabilities, increasing complexity in vendor and field execution
  • Unacceptable asset maintenance expense levels created urgency to improve resource utilization and reduce operating costs

Key Issues & Barriers

  • Leadership team and organization were not aligned around common goals, weakening program governance and execution
  • Outsourced vendors maintained broad control over pricing, limiting internal cost discipline and commercial leverage
  • Internal bidding and execution control infrastructure severely lagged rapidly escalating maintenance and outsourcing demands
  • Reactive maintenance relied minimally on planning and scheduling, creating avoidable inefficiencies in resource utilization
  • Pipeline integrity processes required stronger best-practice standardization and structured reporting to support consistent execution

Key Implementation Components

  • Organized the leadership team around full consensus on pipeline integrity goals, cost targets, and program priorities
  • Established a standards- and projected-cost-based bidding process to strengthen contractor pricing control and cost discipline
  • Developed and implemented field project management tools and techniques to improve planning, execution, and resource utilization
  • Enhanced field project management skills to strengthen accountability and execution consistency across integrity work
  • Implemented core process upgrades incorporating pipeline integrity best practices across maintenance activities
  • Established structured reporting to improve visibility, performance control, and follow-through across the Pipeline Integrity Program

Benefits & Results

$180M

Cost Reductions Achieved in 8 Months

157%

Cost-Reduction Commitment Achieved

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