Electric utility increases commercial availability by improving utilization of maintenance team
88,000 hours of capacity are created for improvement-focused maintenance. Maintenance area utilization improves by 26%. Strategic Intent Achieve a 6-7% increase...
Major railroad improves post-merger culture, enhances service and increases market share
On-time train performance improves 87%. Shareholder values gain $56 million. Strategic Intent Enhance market share through increased service levels by improving...
Health insurance provider cuts costs to win contract renewal
Cost improvements result in $1.7 million in annualized benefits. Enrollment personnel productivity increases 40%. Strategic Intent The short-term goal is to imp...
Leading hotel chain adopts cultural change, while reducing costs and increasing profits
Improves satisfaction of guests and staff Increase profits and reduce costs Strategic Intent Improve guest satisfaction and the employee culture; Enhance cost s...
Furniture manufacturer embraces successful business model transformation
16% reduction in overall operating expenses Increases operational productivity 15-30% Strategic Intent Drive future growth and profitability – our client&...
Aggregates producer develops logistics management company – gains control of customer service
Eliminates pass-through delivery costs, adds profit source; Improves ability to meet seasonal demand Strategic Intent Capture gross margin from a pass-through r...
North America’s largest oil refinery contains losses
New measurement assurance system puts controls in place. Sustainable program generates oil and product savings. Strategic Intent Improve margin and operating in...
Power generator reduces forced outages, gains high-margin revenues
Increased power availability adds $26.2 million in revenues. 73% reduction in forced outage hours Strategic Intent Fully implement the corporate operating model...
Shipping company reorganizes to support global strategy initiatives
Visionary CEO realizes double-digit rate of revenue growth. 25% reduction in port costs and 16% decrease in worldwide headcount Strategic Intent Restructure a h...
Commercial laundry irons out acquisition issues, improves productivity and retains customers
Productivity improves 12.8%; exceeds client’s goal by 28%. High level of service is maintained with 13% reduction in labor hours. Strategic Intent Maintain a ...
